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2026-09-12Customer Support

FAQs on Sample Shipping and Specification Confirmation

Summarize the most common specification description issues during the inquiry stage to help customers reach confirmation faster.

Illustration for common questions on sample shipping and specification confirmation

The most common issue in the inquiry phase is providing only a general specification direction without tolerances, surface finish requirements, or packaging details, resulting in a wide quotation range.

For smoother subsequent confirmations, please provide the intended use, target market, and approximate batch size during your initial communication. Also specify the acceptable appearance range when confirming samples.

This is a layout example. The final content and publication date are subject to the client's confirmation.

Need help with a specific category?

Please share the intended use, target market, and approximate quantity. We'll provide a confirmation recommendation.

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